Shipping Policy

At Luxevra Handbags, we aim to provide a secure and reliable shipping experience for our customers. As a luxury resale platform offering authenticated pre-owned designer handbags, we understand the importance of safe delivery and careful handling of each item. This Shipping Policy outlines how we process orders, delivery timelines, shipping methods, and important information regarding international deliveries.

Order Processing

All orders placed through the Luxevra website are carefully reviewed before shipment. Because we specialize in high-value luxury items, our team performs a verification process before dispatching each order.

Orders are typically processed within 1–3 business days after payment confirmation. During this time, we prepare the item, confirm order details, and arrange secure shipping.

Orders placed on weekends or public holidays may be processed on the next business day.

Currency

All prices displayed on the Luxevra website are primarily listed in USD. For the convenience of our international customers, prices may also be displayed in USD (United States Dollars).

Please note that currency conversions are provided as an estimate for reference purposes. The final amount charged may vary slightly due to real-time exchange rates determined by your payment provider or bank at the time of transaction.

Customers making purchases from outside the USA may see the total price displayed in USD during checkout. However, the original transaction may still be processed in USD depending on the selected payment method.

Luxevra is not responsible for any additional charges applied by banks or payment providers related to currency conversion or international transaction fees.

Shipping Methods

Luxevra works with trusted international courier partners to ensure that all orders are delivered safely and efficiently.

Our primary shipping carriers may include:

DHL Express
FedEx
UPS
Other reputable courier services

These carriers provide tracking and signature confirmation upon delivery.

Shipping Costs

Shipping costs may vary depending on the destination, shipping speed, and package value. In some cases, Luxevra may offer complimentary shipping for certain orders or promotional periods but for United Kingdom and United States we provide free shipping.

Any applicable shipping fees will be clearly displayed during checkout before payment is completed.

Delivery Timeframes

Delivery times depend on the customer’s location and shipping method selected.

Typical delivery estimates are:

Shipping (within the United Kingdom):
5-9 business days / Currency= USD

Shipping (within the United States):
5-9 business days / Currency= USD

These timelines are estimates and may vary depending on customs processing and courier operations.

Note: Order processing time is not included in shipping time.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing a tracking number. This tracking number allows you to monitor the progress of your shipment until delivery.

Customers are encouraged to track their orders regularly to stay informed about delivery updates.

Signature on Delivery

To ensure the security of luxury items, all shipments require signature confirmation upon delivery. This helps prevent loss or unauthorized receipt of high-value items.

Customers should ensure that someone is available at the delivery address to receive the package.

Customs Duties and Taxes

For international orders, customs duties or import taxes may apply depending on the destination country.

These charges are determined by local customs authorities and are typically the responsibility of the customer. Luxevra has no control over these fees and cannot estimate the exact amount.

Customers are advised to check with their local customs office for more information regarding potential import charges.

Shipping Insurance

All Luxevra shipments are insured during transit. This ensures protection in the unlikely event that a package is lost or damaged during delivery.

If a shipment appears damaged upon arrival, customers should contact our support team immediately and retain all packaging materials for investigation.

Incorrect Address Information

Customers are responsible for providing accurate shipping information during checkout. If incorrect address details are provided and a shipment is returned to Luxevra, additional shipping charges may apply for reshipment.