🚚 Shipping Policy

🌍 QIvra ships authenticated pre-owned luxury items worldwide with care, discretion, and full insurance. This Shipping Policy explains processing times, shipping methods, costs, customs, and delivery responsibilities.

📦 Shipping Processing Time

  •  Orders are processed within 1–3 business days after payment confirmation and authentication checks. After order processed we deliver the product within 5-11 business days for both UK and USA.

  • Authentication and quality checks are completed before dispatch

  • Orders placed on weekends or holidays ship the next business day

🚀 Shipping Methods

We partner with trusted couriers:
✔ DHL Express
✔ FedEx
✔ UPS
✔ Royal Mail (UK)

All shipments are:

  • Fully insured

  • Trackable

  • Signature-required upon delivery

🧳 Packaging Standards

Luxury items are packaged with extreme care:

  • Protective wrapping

  • Discreet outer packaging

  • Original dust bags and boxes

🎁 Trust Badge Section
✔ Fully Insured Shipping
✔ Signature Required
✔ Discreet Packaging
✔ Luxury Handling

🌎 International Shipping & Customs

QIvra is not responsible for customs delays.

❗ Lost or Delayed Shipments

If a shipment is delayed or lost:

  • Contact us immediately

  • Insurance claims will be initiated

  • Resolution may take up to 30 business days

📧 Shipping Support

📩 Email: support@getqivra.com

📞 Phone number: +44 73 808 71373 (WhatsApp only)