Shipping Policy
This Shipping Policy outlines how shipping is handled on [Qivra]. Please review this policy carefully before placing an order.
1. Order Processing
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Orders, if applicable, are typically processed within [1-2 business days] after confirmation.
- Note: Processing days are not include in shipping time.
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Processing times do not include weekends or public holidays.
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We reserve the right to cancel or delay orders due to technical issues, availability, or verification requirements.
2. Shipping Methods & Delivery Times
Estimated delivery times (if shipping is enabled) may vary based on location and method selected:
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Standard Shipping: [5-12 business days].
3. Shipping Costs
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Shipping costs, if applicable, are displayed at checkout.
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Any additional fees such as customs duties, taxes, or import charges are the responsibility of the customer.
4. Shipping Locations
We may ship to:
- We currently shipping in (UK and USA).
5. Delays & Issues
We are not responsible for shipping delays caused by:
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Courier or postal service disruptions
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Customs clearance delays
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Weather conditions
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Incorrect or incomplete shipping information provided by the customer
6. Lost, Damaged, or Missing Items
If an order arrives damaged, is lost, or is missing items (where real fulfillment applies):
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Please contact us within [15] days of delivery or expected delivery date
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Provide order details and supporting evidence if requested
Resolution options may include replacement, store credit, or refund at our discretion.
7. Incorrect Address
Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrect addresses provided at checkout.
8. Contact Us
If you have any questions regarding shipping, please contact us:
Email: Support@getqivra.com